Pedrasriscas is a CICAP's adherent company - Arbitral Tribunal consumption. this means that the company accepts the intervention of a third and impartial authority for the settlement of any disputes that may arise in their business activity. For customers this is a guarantee that can appeal to CICAP in the case of any claim of the provider entity, with the following advantages:
Unbureaucratic process, the legal constitution is necessary.
It is intended that between the inlet and the closure of a process claim does not derive more than 90 days;
The decision of the Arbitral Tribunal has the force equivalent to a court judgment;
The conflict is resolved if both parties consent to the accession;
The complaint process always works in the consumer towards the company.
For more information contact CICAP :
Rua Damião de Gois, 31 lj 6 4050-225 Porto
Tel: (+351) 22 5508349