Pedrasriscas is a CICAP's adherent company - Arbitral Tribunal consumption. this means that the company accepts the intervention of a third and impartial authority for the settlement of any disputes that may arise in their business activity. For customers this is a guarantee that can appeal to CICAP in the case of any claim of the provider entity, with the following advantages:

Easy
Unbureaucratic process, the legal constitution is necessary.

Fast
It is intended that between the inlet and the closure of a process claim does not derive more than 90 days;

Safe
The decision of the Arbitral Tribunal has the force equivalent to a court judgment;

Voluntary
The conflict is resolved if both parties consent to the accession;

Confidential

Unilateral
The complaint process always works in the consumer towards the company.

For more information contact CICAP :

Rua Damião de Gois, 31 lj 6  4050-225 Porto

Tel: (+351) 22 5508349

email: cicap@cicap.pt

www.cicap.pt